For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
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We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
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We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
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We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
Sales to BRIC nations saw growth of 31% in May following the 33% growth in sales to these tourists in April, and the 29% increase in Q1 2017.
15th June 2017.
Sales to BRIC nations saw growth of 31% in May following the 33% growth in sales to these tourists in April, and the 29% increase in Q1 2017. Sales to Russian and Indian tourists saw gains of 22% whilst sales to Chinese and Brazilian tourists increased by 35%, and with the BRIC nations representing 38% of tourist sales on a YTD basis, this provided the platform for the significant gains seen in the month.
The ‘Next-11’ was the term coined by Goldman Sachs for the next group of countries, along with the BRIC nations, that would have the potential to rank amongst the world’s largest economies in the 21st century, with this list comprising of Bangladesh, Egypt, Indonesia, Iran, Mexico, Nigeria, Pakistan, the Philippines, Turkey, South Korea and Vietnam.
Tax Free sales to this group of nations saw growth of 29% in May, with sales to tourists from Mexico, the Philippines and Pakistan evidencing gains of 30%+, whilst sales to Vietnamese tourists saw growth of 58%. However, these gains were eclipsed by the 72% growth in sales to South Korean tourists, which saw these tourists elevated to 4th position in top ranking nationalities in the month.
