Start your Tax Free journey with Planet

Our user-friendly VAT refund service saves you time and money when shopping abroad. For businesses, we offer end-to-end payment solutions and streamlined Tax Free refund processes to better serve your international customers.

How to shop Tax Free

Step 1: Go shopping

Look for Planet logo and when making a purchase, ask for the Planet Tax Free form

Step 2: Get Customs validation

When departing, go to the nearest Customs office or self-validation kiosk

Step 3: Receive your refund

Provide your payment details on the Tax Free form and return it together with shop receipts to Planet via post in a Planet prepaid envelope, at Planet desk or by putting it at Planet drop box at the airport

What you need to know

Frequently asked questions

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