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Press Releases

9/29/2006

Planet Payment's Personalized Pricing Services provide a powerful marketing and customer service tool that allows hotels to distinguish themselves in a hyper-competitive industry

New York (Sept. 29, 2006) -- Successful hoteliers understand that providing better, more personalized customer service is essential to making guests feel at home. Planet Payment, a US-based payment processor, has developed a suite of services that help hotels attract new customers and keep existing customers coming back.

Personalized Pricing Services

Planet Payment's Personalized Pricing Services, allow hoteliers to provide the ultimate in comfort and convenience by affording guests the choice to pay for their stay in the currency that they understand the best - their own.

Planet Payment's Personalized Pricing Services are supported directly through a network of the world's leading point-of-sale and property management systems, which means that a hotel can offer its guests this valuable customer service as part of its existing infrastructure. Planet Payment has developed processes which fit neatly within a hotel's existing business processes and eliminates the possibility of disruptions or delays at the front desk.

"Today, online shoppers expect to pay in their home currency - even when shopping on an international site. Eventually a hotel's customers will come to expect and appreciate the same. We've created an efficient platform for hotels to offer personalize pricing at all points of interaction including the hotel retail shop, restaurant, spa or Web site for online reservation bookings," Philip Beck, founder and CEO of Planet Payment said.

FX Assured®

For hotels that wish to provide their guests an extra level of customer service, Planet Payment developed its proprietary FX Assured® service, which combines the convenience of personalized pricing with a guarantee that the guest is getting the best exchange rate available to them. With FX Assured, Planet Payment's patent-pending technology calculates a conversion rate for each transaction that is guaranteed to be better than the effective rate the guest's card provider would have charged for that same transaction.

Data Analytics

Planet Payment's web-based Data Analytics service provides valuable insight into a hotelier's customer base, from detailed analysis of customer demographics, customer history across multiple locations, and customer spending habits. Planet Payment's suite of web-based consolidated reports provides instant access to all of a hotel's transaction activity for all locations around the world, irrespective of the acquirer or point-of-sale technology. From independently owned franchisees to multi-national merchants with properties around the world, hoteliers can better understand their customers and in turn, create informed marketing strategies that drive real results.

About Planet Payment:

Planet Payment is the trade name for Planet Group, Inc. Planet Group, Inc. was admitted to trading on the AIM market of the London Stock Exchange on 20 March 2006. [LSE: AIM: PPTR and PPT for Reg S and unrestricted common shares respectively]. Further information on Planet Payment can be found at: www.planetpayment.com <file://www.planetpayment.com>

Planet Payment is a multi-currency payment and data processor, enabling processors, acquiring banks and their merchants to accept, process and reconcile credit card transactions in multiple currencies, allowing cardholders to view prices and settle transactions in their native currency. Planet Payment's systems also enable it to provide enhanced data reporting and data mining to merchants who are using multiple systems in different countries.

The Planet Payment business was established in 1999. Planet Payment is headquartered in New York and has offices in Atlanta, the United Kingdom, Singapore and Hong Kong.

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