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In The News

5/19/2005

Starwood Selects DCC Provider

Starwood Selects DCC Provider

TravelScene International

Starwood Asia Pacific Hotels & Resorts Pte. Ltd., and Starwood Hotels & Resorts Worldwide, Inc., announced recently the decision to begin implementation of dynamic currency conversion (DCC) services throughout its portfolio of Asia Pacific properties, naming Planet Payment as its preferred DCC solution for the region.

The DCC service provides international guests at Starwood properties the choice to pay for transactions at the property in their home currency via Visa® or MasterCard®, rather than the currency of the country where the property resides.

Currently, an international guest paying with a credit card, in most cases, can only have their charges posted in the local currency based on the location of the hotels.

The conversion back to a guest’s home currency occurs after the transaction is completed by the card provider and the exchange rate and actual cost of the bill not known until the customer receives a billing statement from the card provider.

Starwood is making an effort, in conjunction with Planet Payment and local banks, to provide the convenience of currency conversion back to the guest’s home currency as they check out of any hotel in Asia Pacific.

This added service will allow business travellers to simplify their expense accounting when on the road and leisure travellers to know exactly what they have spent based on their planned vacation budget in their own currency.

Starwood selected Planet Payment as its preferred provider of dynamic currency conversion services based on Planet Payment’s ability to provide secure, superior multi-currency processing solutions to multi-national hoteliers and retailers.