Hospitality
Helping International Customers Feel at Home^®

Successful hoteliers understand that providing better, more personalized customer service is essential to making guests feel at home, and key to attracting new customers and keeping existing customers returning to their establishments.

Planet Payment’s personalized pricing solutions are supported directly through a network of the world’s leading point-of-sale and property management systems, which means that a hotel can offer its guests this valuable customer service at part of its existing infrastructure. Since a hotel’s customers will come to expect and appreciate this service, it is important that a hotel offer localization at all points of interaction, whether it be at the hotel retail shop, restaurant, spa or hotel’s website for online reservation bookings. Planet Payment has developed a complete product set which facilitates pricing localization simply and easily in all of these transaction environments.

Planet Payment has developed a powerful web-based reporting platform that can provide business-critical data that can help all hotels, from independently owned franchisees to multi-national merchants with properties in numerous countries around the world, better understand their businesses and customers. With this valuable information in hand, hotels will have greater insight into their businesses and make more informed business decisions that improve performance and profitability.

Read more about our innovative solutions for hoteliers.

Click here to learn more about our integrated solutions in Asia.

To learn how Planet Payment can help create a more personalized environment for your guests, Contact Us today!  A Planet Payment representative will contact you within 24 hours.